📦 Shipping Policy (English Version)

Effective Date: July 28, 2026

Memorable (hereinafter referred to as the "Company") is committed to safely delivering physical merchandise, including designer figures, art toys, and limited-edition goods, to collectors worldwide through store-goods.com. This Shipping Policy outlines our procedures and terms regarding the delivery of your orders.

1. Shipping Destinations & Methods

We ship our products worldwide to customers globally.
All physical items are securely packed and dispatched from our production and logistics partner hub located in Thailand.

2. Processing and Delivery Times

Order Processing Time: Orders are typically processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays). Pre-order or limited-edition items may be subject to a specific production period as noted on the product page.
Delivery Transit Time: Once shipped, standard or express international delivery generally takes 7 to 14 business days to reach major global destinations, depending on local customs clearance and postal services.

3. Shipping Fees

Shipping costs are calculated based on the weight, dimensions, and destination country of the items, and will be displayed at checkout.
Free shipping promotions may apply during specific events or campaigns as announced on our site.

4. Customs, Duties, and Taxes

International shipments may be subject to import duties, taxes, and customs clearance fees levied by the destination country.
These charges are the sole responsibility of the recipient. The Company is not responsible for any delays or additional costs caused by customs procedures.

5. Manual Distribution of Digital Certificates and Passes