Terms and Conditions of Memorable

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Article 1 (Purpose)

These Terms and Conditions (hereinafter referred to as the "Terms") set forth the rights, obligations, and responsibilities between Memorable (hereinafter referred to as the "Company") and users regarding the use of the website (store-goods.com, hereinafter referred to as the "Mall") and the services provided therein, including physical-linked NFTs focusing on figures, merchandise, and art, as well as related products and services (hereinafter collectively referred to as the "Service").

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Article 2 (Definitions)

The terms used herein are defined as follows:

1. "Mall" refers to the virtual business place (store-goods.com) set up by the Company using information and communication equipment to trade goods or services to users.

2. "User" refers to members and non-members who access the "Mall" and receive the services provided by the Company in accordance with these Terms.

3. "Phygital Product" refers to a package product combining physical items (such as figures, merchandise, and art) with blockchain-based NFT certificates.

4. "Physical-linked NFT (Certificate)" refers to digital assets recorded on a blockchain to prove ownership or redemption rights of physical goods planned and produced through partners such as the Thailand-affiliated entity.

5. "Meme Gift Token" refers to digital tokens used within or outside the "Mall" in the form of electronic gift vouchers, discount coupons, or utility points.

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Article 3 (Posting and Amendment of Terms)

1. The Company shall post the contents of these Terms on the initial service screen of the "Mall" so that users can easily recognize them.

2. The Company may amend these Terms to the extent that they do not violate relevant laws, and when amended, the effective date and reasons for revision shall be announced on the main screen along with the current terms.

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Article 4 (Service Content and Provision Method)

1. The Company performs the following duties:

   • Planning, selling, and arranging delivery of phygital products such as figures, merchandise, and art.

   • Issuing physical-linked NFT certificates and providing related information.

   • Providing meme gift token-linked electronic gift vouchers and payment integration services.

2. [Special Rule on Initial Operation Method (Manual Transfer)] For initial service stabilization and quality verification, the Company operates a system where operators manually transfer physical-linked NFT certificates or meme gift tokens to the user's designated cryptocurrency wallet based on the delivery and wallet information entered at the time of purchase for a certain initial period (e.g., the first year).

   • Due to manual processing, it may take 24 to 48 business hours for digital assets to reflect in the wallet after payment completion, and users agree to this process.

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Article 5 (Purchase Applications and Payment)

1. Users apply for purchases on the "Mall" through the following methods:

   • Selecting products (phygital packages, etc.) and reviewing details.

   • Entering name, shipping address, contact information, and cryptocurrency wallet address for receiving digital assets.

   • Selecting a payment method (credit card, bank transfer, etc.) and executing payment.

2. The contract is established when the Company accepts the user's purchase application. Upon payment confirmation, the Company initiates the physical item shipping process and manual wallet transfer procedures.

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Article 6 (Responsibility for Wallet Address Errors)

1. Users must accurately input their personal cryptocurrency wallet address to properly receive physical-linked NFT certificates and meme gift tokens.

2. The Company shall not be liable for any loss, misremittance, or unrecoverable damage of digital assets caused by inaccurate wallet addresses or unsupported network addresses entered by the user, except in cases of the Company's intentional misconduct or gross negligence.

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Article 7 (Refund, Cancellation, and Exchange Policy)

1. [Physical and Phygital Packages] If delivered physical goods have defects such as damage or flaws, users may request an exchange or refund within 7 days of receipt. However, exchanges and refunds are restricted if physical items are lost or damaged due to reasons attributable to the user.

2. [Digital Assets (NFTs/Tokens) Special Provisions] Due to the nature of blockchain networks and digital assets, once NFTs and meme gift tokens have been successfully transferred to the user's wallet or disposed of, subscription withdrawal (refunds) may be restricted due to asset volatility and irreversibility.

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Article 8 (Disclaimer)

1. The Company is exempt from liability if services cannot be provided due to force majeure events such as natural disasters, wars, or service interruptions by telecommunications providers.

2. Meme gift tokens provided or linked within this Service are designed for electronic vouchers and utility purposes within the shopping mall, and do not guarantee financial appreciation or profits. The Company is not liable for losses incurred by users due to price volatility in external cryptocurrency markets or changes in regulatory environments.

3. The Company is exempt from liability for inevitable service delays caused by changes in local laws, customs clearance, or logistics delays arising from the global corporate structure between the Labuan headquarters and the Thailand partner entity, absent intentional or gross negligence by the Company.

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Article 9 (Dispute Resolution and Governing Law)

1. The Company operates a customer support center (support@store-goods.com) to reflect legitimate opinions and complaints raised by users.

2. The interpretation of these Terms and disputes between the Company and users shall be governed by applicable laws.